Creative Control NYC
Creative Control NYC
A NYC based Squarespace design studio.
 

keeping you informed

Frequently Asked Questions


https://melaniecraftco.com/faq/

1 WHAT ARE YOUR BOOKING AND PAYMENT POLICIES?

Projects are booked on a first come, first served basis. To reserve a spot on my schedule, a 50% non-refundable deposit is required. Your remaining balance will be due upon approval of the final design, and once received, delivery of finalized design files and/or website launch occurs.

I accept payment in the form of debit/credit card, PayPal and bank transfers.

2HOW SOON CAN YOU START ON MY PROJECT?

3HOW WILL WE COMMUNICATE?

4DO YOU HAVE SET OFFICE HOURS?

5I'M NOT TECH SAVVY AT ALL. HOW DO I GO ABOUT MAKING UPDATES TO MY WEBSITE?

6DO YOU HANDLE THE PRINTING OF MY PROJECT?

7WHAT IF I'M NOT SATISFIED WITH THE RESULTS?


 

What is your refund policy?

You can use this Text Block to answer any questions your visitors may have. Note that the placeholder question is visually distinguished from the placeholder answer. This was done by alternating the text format, which you can change in the Text Block Editor. Other typographic customizations can be made with style changes.

FREQUENTLY ASKED QUESTION

You can use this Text Block to answer any questions your visitors may have. Note that the placeholder question is visually distinguished from the placeholder answer. This was done by alternating the text format, which you can change in the Text Block Editor. Other typographic customizations can be made with style changes.

07What sets you apart?

After re-launching and re-branding my own business I decided to take a step back and really focus on my clients, my business resources, and my business moving forward. I want to spend more time with each client to build their brand as well as work with them to set goals and learn how to grow their business beyond just the new design. I look for clients who are serious about their new venture and are ready to invest into a new business identity. I strive to make each project independent from the other and create a brand that is memorable and unique. I also want to step outside the box with each website and brand and look for clients who are comfortable doing just that. I love pushing the limits and trying new things!

 

 

 

If you'd like to book a call, we'd love to get on the phone with you. We're immediately going to ask you three questions, so be ready!

01. What are you looking for?

That way we can focus the conversation on what you need to make your project happen.

02. What's your budget?

Not because we're nosey or greedy but because we want to maximize your dollars. We can tell you how much we can do with the money you have to spend.

03. Are you looking for someone to create something new or revamp a current project?

We want to work with people that are the right fit for us and our work. This is an important question that helps us figure that out and/or see if some of our partners will need to join the project.

FREQUENTLY ASKED QUESTION

Style changes are edits to the look of your site, like fonts, colors, backgrounds, and spacing. You can make and preview style changes in the Style Editor. Each template's Style Editor has different options called "tweaks." Learn how to use this feature here.
 

FREQUENTLY ASKED QUESTION

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FREQUENTLY ASKED QUESTION

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FREQUENTLY ASKED QUESTION

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FREQUENTLY ASKED QUESTION

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What is Squarespace?

Squarespace is an online website creation platform. It’s one of the most powerful website content management systems. I choose Squarespace to build client (and my own) websites because it’s "all in one". Squarespace manages your hosting, all updates and any problems all by paying the monthly/yearly fee. This means that, unlike most providers, you wont have to hire anyone to maintain your website and you don't have to stress about maintaining anything yourself. You also wont be paying for a bunch of plugins or services, Squarespace manages this all. After the design process is complete I will teach you how to very easily make changes. Like changing wording somewhere or publishing your newest blog post.

With Squarespace, It's as simple as drag, drop, go!
 

Squarespace isn't perfect for everyone's needs, if you wan't to use a different platform just let me know!

Why Squarespace? (I dont know where I want to put this!)

One of the things that will make your life a lot easier and your site a lot nicer is the hosted web service that Squarespace provides. I work exclusively with Squarespace because they offer a very intuitive system and unlike with a self-hosted Wordpress site, they take care of all the back-end stuff. Having used both Wordpress and Squarespace for many years I am completely won over by the latter's enthusiasm for better, more stylish websites.

 

WHAT DOES THIS MEAN FOR YOU AND YOUR WEBSITE?

  • Because I am a Squarespace Circle member every website that I design for my clients is eligible for a 20% discount on the first annual payment.
  • A selection of many beautiful templates. And if you simply can't decide, then I am happy to choose something suitable for you.
  • All templates come with built-in responsive designs so your website will always look great on any mobile device and be favored in Google searches.
  • Squarespace automatically backs up your site and if you ever delete a page by mistake you can retrieve it again very easily right from within the admin area.
  • There is no need to ever perform a software update and once I hand the site over to you, you still have Squarespace's friendly and efficient 24/7 support. 
  • Once you take over control of your site you will love the user-friendly and intuitive admin area and how easy it is to update your blog and page content. And, of course, if you don't want to maintain your site yourself I offer ongoing support.
 

Feature 1

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Feature 2

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Feature 3

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